MacTay Consulting

BPO REPORT

The Rise and Growth of BPO in Nigeria

Explore how Nigeria is transforming into a global hub for Business Process Outsourcing (BPO) with key insights, trends, and statistics from our comprehensive market analysis

Business process outsourcing report

Who Should Read This Report?

Business Leaders and Decision-Makers seeking cost-effective operational solutions
BPO Service Providers looking to expand or enter the Nigerian market
Investors interested in high-growth sectors in Africa
Government and Policy makers focused on economic development

Key Insights

Market Growth

Nigeria’s BPO market is projected to grow at an impressive 12.56% per annum, expanding from $980 million in 2023 to $1.84 billion by 2028.

Youth Advantage

70% of Nigeria’s 218 million population is under 30, providing a vast pool of young, tech-savvy talent for the BPO industry

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