27
Mar
2025
The Strategic Shift: Why In‑Prem Contact Centres Are Becoming the Preferred Model
In today’s rapidly evolving digital landscape, global business executives are continually seeking ways to enhance
20
Mar
2025
Why Custom Learning Pathways Are the Future of Employee Development
Today’s business landscape is marked by relentless disruption, shifting market dynamics, and escalating competition. However,
19
Mar
2025
PenCom’s New Policy: What Organisations and Employees Need to Know
In a decisive move to streamline Nigeria’s pension system, the National Pension Commission (PenCom) has
13
Mar
2025
AI and Upskilling Employees for the Fourth Industrial Revolution
Artificial intelligence is transforming how we work and live, streamlining supply chains with robotics and
07
Mar
2025
Navigating the Transition from Top Performer to Emerging Leader
Imagine an individual who excels as the standout star on their team: someone who consistently
07
Feb
2025
How Gamification and Microlearning are Shaping Employee Development
As businesses confront rapid technological changes and intensified global competition, traditional training models no longer
30
Jan
2025
The Role of Contact Centres in Debt Collection: A Game-Changer for Businesses
Debt collection in Nigeria has long been associated with aggressive tactics—relentless calls, public shaming; and
15
Jan
2025
L&D: A Strategic Imperative for SMEs in 2025
Small and Medium Enterprises (SMEs) form the backbone of Nigeria’s economy, accounting for nearly 50%
04
Dec
2024
Why AI Competency Must Shape Your 2025 L&D Strategy
The future of work is being fundamentally reshaped by artificial intelligence (AI). As this transformative
29
Nov
2024
Maximizing the Value of Employee Engagement Surveys
Employee engagement surveys have become indispensable tools for organizations aiming to understand and improve workforce
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