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Adopting Customers Emotions as a Strategy
Emotions are a substantial component of the customer experience. A driving force that can build
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Client Management as a Business Survival Strategy
Relationship management is an important part of any business and knowing your industry’s priorities is
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Unlocking Potentials through Distributed Teams – Part 2
Distributed teams are differentiated by their intention and planning. The team formation is not by
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Unlocking Potentials through Distributed Teams – Part 1
The current global realities have made the distributed team an initiative worth exploring. A distributed
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How to Manage Productivity while Respecting Employee Privacy – Walking the Monitoring Tightrope
COVID-19 pandemic has made a significant number of employees embrace the “work from home” option.
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Change Management, an Imperative for Organisational Survival
Change Management Learning Center defined change management as the process, tools and techniques to manage
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Cross Selling, an Effective Marketing Strategy to Drive Organisation’s Top-Line
The evolving world has made service-oriented organisations employ cross-selling as a necessary marketing strategy. Cross-selling
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Leading Virtual Teams
Leading a virtual team is no longer an option, it’s a fact and a necessity.
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