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Change Management, an Imperative for Organisational Survival
Change Management Learning Center defined change management as the process, tools and techniques to manage
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Cross Selling, an Effective Marketing Strategy to Drive Organisation’s Top-Line
The evolving world has made service-oriented organisations employ cross-selling as a necessary marketing strategy. Cross-selling
admin
How Digital is Enhancing Customer Experience
Customer Experience (CX) encompasses every aspect of a company’s offering – the quality of customer
admin
How to stay focused and increase productivity
Distractions are everywhere, and while you might believe you are the world’s greatest multitasker, our
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Are our expectations of VILT learning sustainable?
With the demand for learning continuing against the backdrop of the Covid19 pandemic, our clients
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Coopetition with Customers
Coopetition – i.e., collaboration with another company while simultaneously competing with them – is increasingly
admin
Managing Employee Productivity in a Changing Workplace
For companies across all geographies and industries, workplace disruption might be inevitable. The companies who
admin
Digital Transformation and Future of Work
Digital transformation and future of work have been hot topics for quite some time. The
admin
Leading Virtual Teams
Leading virtual teams is a “new” world consciousness with state of confusion, lack of
admin
Competition with Suppliers
Coopetition – collaboration with another company while simultaneously competing with them – is increasingly pervasive
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Why Customer Service Week Must Drive Long-Term Strategy
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