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Recruit or Retrain? Closing the Skills Gap Strategically
In today’s evolving business landscape, the skills gap—the difference between the skills employees possess and
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The Future of Work in Nigeria’s New Minimum Wage Economy
Nigeria’s labour market is standing at a transformative crossroads, driven by the recent implementation of
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Lagos State Specialized ICT Training Programme
The Lagos State Government, through the Ministry of Wealth Creation and Employment, is pleased to
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Outsourcing as a Strategic Response to Nigeria’s New Minimum Wage Reality
Nigeria’s evolving labour dynamics, driven by recent pushes to raise the national minimum wage, are
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The Business and Staffing Implications of Nigeria’s New Minimum Wage
Nigeria’s economic landscape is set to undergo a significant transformation with the new minimum wage
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AI in L&D: Transforming Corporate Learning for the Future
The rapid advancements in artificial intelligence (AI) are transforming various aspects of business, and Learning
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Essential Steps for Hiring Trustworthy Domestic Staff
Your home is more than just a physical space — it is a sanctuary where
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The Role of AI in Enhancing Customer Experience
Imagine a world where customer experience is effortless and truly personalized. This is no longer
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Mastering CX Planning for Multigenerational Customers
Every customer is different, not just in terms of preferences or needs, but also in
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Guide to Building a Learning Culture in Your Organisation
Ever heard the saying ‘culture eats strategy for breakfast’? It serves as a profound reminder
Recent Posts
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Personal Branding as a Precursor to Employer Branding
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Unified Public Service Contact Centre: Key to Rebuilding Citizen Trust
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Nigeria’s Remote Workforce Boom: Structuring a Global Talent Outsourcing Model
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